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Mike Daly, Business Development Director, 360Globalnet

Mike Daly

Business Development Director at 360Globalnet

Maidenhead, United Kingdom

About Me

Insurers are faced by many disruptive threats to their Claims Business:-

1) From innovative carriers already deploying digitally transformed claims and supply chains

2) From full-stack Insurtechs like Lemonade picking off niche markets

3) From Amazon, Zhong An, and evolving Ecosystems

Both customers and brokers demand Amazon quality self-serve engagement but are largely disappointed. Transformation is coming slowly and likely to be too little too late for many insurers. Ti be fair they are hindered by:-

* Inflexible, complex core systems that cost too much money and time to replace

* A plethora of insurtech innovators to select sexy new technology from

* Multiple product lines often in multiple geographies

* Long lead times to spec, plan, test and deploy digitally transformed claims

There is one answer that is proven having digitally transformed over 2 million claims, scalable with large global carriers having deployed it and delivering Amazon quality user experience and journey.

More than just a digital claims platform it is a full solution:-

* Communications Hub

* Orchestration of internal teams, brokers, outsourced services and the supply chain

* Data Hub

* Real-time Analytics & BI

* Decisioning Hub

The outcome?

1) Increased customer satisfaction

2) Improved Efficiency

3) Better Effectiveness

All without having to replace core systems, pay upfront costs, spend a year to deploy.

One customer went from discovery to deployment on 5 perils in six weeks. Existing customers have made urgent transformation of analogue claims processes in days. Auto, CAT claims, Home and Contents, Pets, Travel, Vehicle Recall- one platform for all perils and global reach.

Could be time to talk!

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